01543 898183

With years of IT support experience
we know how to maintain and provide daily support so to reduce Network and Server system failures. However, if you do have serious problems we know how to react to your IT emergency to get you up and running as soon as possible.

Need Help Urgently?
Call: 01543 898183

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It’s our job to ensure you can do yours!

Outsourced IT helpdesk

Local, Dependable
IT Support

Here at Total IT Services, we understand
what you need from a good IT support company;
Rapid Response, Knowledge and Consistency.

Our customers relax more knowing
we are always here to help.

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Perhaps you already have support but it’s not quite up to scratch? We are always more than pleased to put you in touch with genuine, current clients that are normally happy to discuss our services with you. You can then get some good honest reviews. We can make transition from old IT support providers as painless as possible for you.

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Fed up with
poor IT support?

Always there
when you need help

IT Support LichfieldIT Support Lichfield - Qualified Help

Our engineers are Microsoft qualified and competent, more important we are friendly and always helpful.

Computer Repair Services

Total IT Services can visit your Office, Factory or Home to fix your problem TODAY.

Business and Server Maintenance

Our phones are answered directly by our engineers so no waiting in queues for help or raising "tickets".  

IT Support LichfieldWant More Info, call us today

We do not use sales staff, only Computer Engineers. Please call us for a no pressure chat about your requirements - Lichfield 898183 .
-Total IT can assist your business with Microsoft Servers, Exchange email servers and PC computer and laptop faults. Total IT Services also provides computer maintenance contracts and Server replacement and office relocation's.
Midlands Computer Company

  IT Support Lichfield, Need Help With your PC, Server or Network?

  • We are a well established local IT Support Lichfield computer services business - We cover the  Staffordshire and Midlands area.
  • Our Engineers are friendly, polite and qualified. We are also Certified Microsoft Small Business Specialists. We understand the needs of small to medium business.
  • We offer a complete technical service ranging from minor PC Computer, Laptop or Server repair and upgrades to email problems, full network installation and office moves or relocation.
  • Customer service and satisfaction are second to none to us - we have a 100% client retention history over our 4 years of business.
  • We do not use sales people, we are purely computer engineers that focus on our clients technical issues.
  • IT Support LichfieldMicrosoft Server, Windows PC or Laptop issue needing a repair or upgrading? IT Support Lichfield Staffordshire. Need Help With Your Small business Servers or Network?
  • Laptop Repair LichfieldWe come to you, no matter where your problem is! No call out fee for lichfield based business or home customers, we even offer a same day call out.
  • Server Repair and Disaster RecoveryServer failure? Response time for a major outage is critical! If you need us urgently, we are normally with you in minutes - and not hours of a critical failure. Let us help you plan your business IT systems and Server disaster recovery plan.
  • Work remotely or work from homeRemote Working Assistance dial in from everywhere to your email and important documents. You can also operate your PC in the office from anywhere as if you are sat at your desk. We can help you work from almost anywhere.

Lichfield: 01543 898183


"Our company has been using Total IT services for the last 4 years and I have always been really happy with the service. As a small but ever expanding business, IT systems are vital and we always get a very quick reply to emails and calls and a prompt resolution to our issues. I also find it useful that we get things explained in plain English! I would be very happy to recommend Total IT to other companies or individuals"
Lichfield based recruitment office with 41 PC's and multiple Servers with branch office.
“Problems with IT/Servers/PC's have always cost this company considerably in terms of time and money! Then we met Paul and started working with Total IT Services. The beauty of Total IT is that they really took our industry/software and business needs on board. Total IT has worked tirelessly with us to ensure that our Server, PC's and all associated networks are running as smoothly and efficiently as possible. This underlying understanding of our business and its set up is key – it means that we rarely encounter any it problems at all but if we do we can call the Total IT team in and any problems are very quickly resolved. This fast resolution to IT problems has relieved a lot of stress from the business, the staff and me personally! Total IT even go as far as helping us with our own software, telephone and broadband issues which is way beyond actual remit!In addition to all of this, total it always seek the best value solution – keen to fix hardware before buying new hardware and where new equipment is required I basically trust Total IT implicitly to order the best on the market, at the best price for the requirements we need. They also helped me personally at home and with family members and as usual has delivered a second to none service at exceptional value, always going that extra mile that is so rare to find these days!Frankly I have no idea how we would cope without total it support lichfield and I highly recommend their computer services!”
Lucy Chatting, Managing Director. Chattings Limited Lichfield.
We are still supporting Windows XP! 
 There is currently a drive from suppliers to push businesses to upgrade to later operating systems, we believe that XP was always the best tool for business being both ultra reliable and easy to use and we do understand that as a business owner you may want to keep running Windows XP.
 Total IT computer services will be helping our clients to keep running XP for as long as they wish.
 We can assist by add security to computers and networks running Windows XP to help keep it as secure and reliable as possible. We will also assist with Windows XP computer repairs and maintenance for the foreseeable future.
 We will be on hand for if and when you decide that it's time to replace or upgrade computers with later versions at a time that suits you should you want to switch to Windows 7 or later operating systems.
 We will look after your office or factory network regardless of Windows versions as we have many years of experience meaning we have seen and repaired most problems contact Total IT for IT Support Lichfield and Staffordshire areas.
 If you would like to find out more about IT support Lichfield, please give us a call today at the Lichfield office. We have no sales people to pressure you - You will talk directly with qualified IT support engineers that will get you the help you need as soon as possible.
 Our sole purpose is to provide businesses with what they need - continuity. We will first do all that we can to make sure you have no network/server outages, if you should have a problem we will fix it as quickly as possible. Most of our long term clients have never experienced a server or network outage at all. IT Support Lichfield
 We can help to look after your current Microsoft Server, Exchange email server and PC computers and laptops or offer advice on Server and PC repair and replacement or even help you plan your IT strategy for your new business.
 Total IT Computer Services - IT Support Lichfield Staffordshire can assist your business with many technical issues that your office or factory may have:
Microsoft Server, Exchange Server and Small Business Server, upgrades for slow running systems or server upgrade migrations.
Monthly IT Support Maintenance Contracts
Multi site connectivity for branch offices, VPN and home working
Windows 2000, XP, 7, 8 and 8.1 computer repair. We support Microsoft Servers 2000, 2003, 2008, 2012 including small business server 2003, 2008 and 2011. we can assist with upgrades, repairs and maintenance. If you have and urgent server failure or network problem - please call for immediate assistance.
Laptop repair - such as laptop screen replacement and hard drive replacements
Network installations including data cabling and network speed upgrades
Virus removal and Malware removal, antivirus supply and installations
Data recovery - from accidentally deleted files to hard drive failure issue.
Internet and wireless connection faults, we can also provide temporarily internet connection if your ADSL broadband is down.
PC Computer repair
IT Support Lichfield and All of Staffordshire
We help local business and home customers with their computer and network needs in Lichfield, Burton, Tamworth, Rugeley, Burntwood, Aldridge, Walsall, Cannock and Staffordshire.
Total IT Services are official Microsoft Small Business Specialists, we have Microsoft qualified engineers and are AVG anti virus silver resellers.
References from our current clients are always available, in most instances we can even arrange a contact phone number for current clients so you can talk directly to them and get an honest opinion about our business, this will help to give you the piece of mind that you need when looking for a new computer maintenance company.
Please check our social media areas where we look to promote our IT Support Lichfield business and feel free to join our group and add comments about your own Server or networking problems.
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IT Support Lichfield | Computer Maintenance Contracts | Networking | Virus Removal | Same Day computer call out | Microsoft Server | Small Business Server

Windows XP End Of Life

XP End of life support LichfieldWell it’s been a true pleasure to work with good old Windows XP for all these years. It has been a business favourite as it’s stable and very reliable and is still widely used despite it being over 12 years old. Many offices have ignored later versions of windows as XP did everything they need without any fuss.  All good things must come to an end and Microsoft have decided that XP, after many years faithful service, has finally earned its retirement. As from April 2014 Microsoft are dropping support for Windows XP.


What does this mean to you and your business?

From April there will be no more updates or critical fixes for security vulnerabilities, essentially this means that when there are new security holes found or viruses created to exploit holes in XP, Microsoft will not be assisting in closing these holes with patches. This is a serious consideration for you and your company due to the safety of your data and network.

The PC running XP will continue to function as normal after this April without any visible operating problems, you will only notice the lack of support from Microsoft when there are problems in the future.


It’s probably fair to assume that after April XP will be seen as a soft target by hackers as they know that any new security flaws they find are unlikely to be fixed.


See more info from Microsoft about XP end of life here.

We still have plenty of time to act as three months gives time to plan upgrade paths or PC replacements, it’s worth spending time looking at the in place upgrade paths as most XP upgrades will require the PC to be wiped and reloaded with a later OS.


Total IT Services will be on hand to help any local business in and around Lichfield or Staffordshire to plan and update any PC’s needing updating from XP.


Windows XP 2001 – 2014 RIP



Windows XP End of Life Update (Jan 2014).

Great news from Microsoft! MS announced last month that they are extending the critical support for XP until 2015. We still are advising our business customers that they replace their XP PC’s with Windows 7 or 8 as and when the XP PC’s fail or natrually slow down. This makes for a much more gradual and controlled migration to a later operating system – rather than upgrade all units at once.

Looks like we all get to keep XP running for just a little while longer :)






PC Upgrades Lichfield | Lichfield IT Support | Staffordshire Computer Services | Lichfield Computer Repair











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Keep on top of your backups!

With the rise of more advanced viruses, like the the recent cyrptolocker virus. It is now even more important to make sure your backups are setup correctly and even more critical is to check that your Server backups actually work when it comes time to restoring data.

Give Total IT a call to see how we can help you protect your business with automated backups for your Windows PC’s or Microsoft Server.

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Computer Help for your Business

Total IT Services is an IT consultancy based in Lichfield Staffordshire, providing business computer solutions for small and medium size businesses. We specialise in almost all aspects of computing, we are a one-stop computer solution for your business. Total IT Services is a well established provider and has many years of experience in the computer industry, we are qualified, very friendly, and professional.

Professional and competitive business IT solutions

Daily/hourly rate or service contracts

Out-of-hours and weekend onsite/remote support

No call out charge to local business

Free detailed quotes provided on request and customer references are available

We work on a daily or hourly rate for our services, dependant on your needs. Our rates are very competitive. If we do not fix the problem that you may have called us out for and it’s something we should be able to fix there will be no charge, so you can be happy that you will receive the best service possible.


IT Support Lichfield | IT Maintenence Staffordshire

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Need holiday cover for your in house IT support staff? Does your IT support business need help with a problem?

If you run an IT company you will from time to time hit problems that you have not encountered before, you may need a little help occasionally with particularly tough Microsoft Server, exchange Server or computer problems or if you simply run out of capacity.


You may run a business and have in house IT support guys and they are having trouble with a tricky problem or even if you need to just make sure your office has IT support cover for when you IT Staff are on annual holiday leave we can help.

Please give us a call to discuss your businesses needs and see how TOTAL IT SERVICES can help you.


Our Lichfield number is 01543 898183




About Us

We have years of Business IT Support experience supporting Microsoft Computers and Server Operating systems inc Microsoft Windows Small Business Server 2003, 2008 and 2011, Microsoft Server standard and also Microsoft Exchange servers.
We can help with Router and  Network  installations as well as worm and virus removal, PAT Testing, Data cabling and Data recovery as well as all the day to day niggles associated with a PC or Server that requires repair, maintenance, updating, upgrading or replacing.

We are a reliable and friendly Lichfield based company that takes great pride in looking after all of our clients, we offer all businesses in Staffordshire corporate grade IT Support with great local service and all at a competitive price

Call Our Lichfield Office Today For a Chat About Your Requirements:


Lichfield 01543 898183 Contact Us

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News and Events

We try to keep this space regularly updated with information about Total IT Services and our IT Support Services we hope you find interesting. Click the link to read our.. Latest News:Total IT Services achieves Microsoft Small Business Specialist Status !! Plus A Microsoft Certified Professional Qualification in small busines Servers . After lots of hard work, we are very proud to announce that we have gained our Microsoft SBS status, we have had to demonstrate our working knowledge and years of experience in dealing with Small Business Server and the issues and problems that can be faced by small businesses using the Microsoft platform. In short this can assure our customers, old and new that we know the best methods to help you become more productive such as working remotely and setting up branch offices on a budget etc... Contact us